Shipping policy

Shipping Carrier

Vellgoo ships with FedEx, UPS, DHL, and USPS for our deliveries.

Processing Orders and Shipping

As a result of a high volume of orders, our processing and shipping may be delayed. We are also unable to fulfill any expedited shipping or pickup requests. Thank you for your patience and understanding as we work our hardest to fulfill your order as quickly as possible.

Canceled Orders

We make every attempt to process orders as quickly as possible. If you want to cancel orders, please contact us at service@vellgoo.com. Make sure to include your order number when requesting an order cancellation.